Killeen - Harker Heights - Baylor Scott & White Clinic
Surgical Care • Killeen, TX
Ratings by platform
- BSW Official Website: 4.9 out of 5 stars (773 reviews)
- TrustAnalytica: 3.3 out of 5 stars (83 reviews)
What patients say
Patients praise
- Efficiency and cleanliness of the facility
- Appreciation for MyChart communication system
- Friendly and caring demeanor of nursing staff and some providers
- Convenient parking and accessibility
Common complaints
- Concerns about bedside manner and feeling rushed by providers
- Dissatisfaction with wait times at associated emergency services
- Frustration regarding appointment scheduling and provider availability
In patients' words
"She made me so comfortable when it came to seeing area as well as doing the procedure. She’s very outgoing, comforting, and honestly just so sweet!"
— Doctor.com patient review"I don't feel like she takes my concerns seriously. She's always in a rush to get to the next patient."
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