Hammond-Henry Hospital Medical Group
Home Health Agency • Kewanee, IL
Ratings by platform
- Birdeye: 5.0 out of 5 stars (3 reviews (for Dr. Crystal Snider))
- MedicalRecords.com: 3.5 out of 5 stars
What patients say
Patients praise
- Some providers praised for being attentive, compassionate, and skilled
- Positive experiences reported for outpatient surgeries and specific urgent care visits
- Hospital publicly reports high patient satisfaction scores and 5-star ratings for long-term care facilities
Common complaints
- Inconsistent quality and bedside manner across different shifts and providers
- Reports of long wait times, particularly in the emergency department
- Complaints regarding billing disputes and administrative communication issues
- Concerns over privacy and lack of professional atmosphere in waiting areas
In patients' words
"Dr. Snider is has been my doctor for 10 years, she always listens to me and doesn't make me feel like all my problems are just being dismissed."
— Birdeye - Patient Review"The Annawan Urgent care was quick, friendly, clean and professional. I received excellent care."
— Locals Love Us - Patient Review"Check-in staff rude and derogatory. Would use a metaphor but even a rabid rottweiler is more cuddly."
— MedicalRecords.com - Patient ReviewMore clinics in Kewanee
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