Kettering, OH - CareFirst Urgent Care
Urgent Care • Kettering, OH
Ratings by platform
- Solv: 3.0 out of 5 stars (2 patients shared ratings)
- Google (via urgentcare.directory): 4.1 out of 5 (940 reviews)
- BestProsInTown: Reviews (rating value not shown in snippet) (211 reviews)
- Yelp: Rating not shown in snippet (Review count not shown in snippet)
What patients say
Patients praise
- Quick/efficient care with short wait times (sometimes ~10 minutes)
- Friendly, professional staff/front desk
- Providers explain diagnoses and treatment clearly; thoroughness and attention to detail
- Convenient hours/location and accessible urgent-care services
Common complaints
- Low ratings/complaints about wait times and delays
- Misleading appointment/online reservation system and confusion about walk-ins vs appointments
- Rude/cold/unhelpful staff or inability to answer patient questions
- Facility/experience issues such as doors locked despite stated hours and perceived refusal to see patients
- Long waits (hours) and slow service, especially when injury/urgency is involved
In patients' words
"“They advertise that they are open until 8pm, but when I arrived at 1915 the doors were already locked.”"
— Solv review snippet (CareFirst Urgent Care, Kettering OH)"“Horrible service and extremely misleading appointment system… Two and a half hours later my son was finally called back…”"
— localitybiz review snippet (CareFirst Urgent Care - Kettering)"“CareFirst Urgent Care is a professional and courteous establishment… treated efficiently… check-in and testing processes moving quickly.”"
— BestProsInTown highlights/review summary (CareFirst Urgent Care - Kettering)"“Google Rating: 4.1 (940 Reviews)”"
— urgentcare.directory listing (Google rating and review count)More clinics in Kettering
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