Kettering Health Medical Group Sports Medicine
Sports Medicine • Kettering, OH
Ratings by platform
- Kettering Health Official Website Provider Profiles: 4.8 to 5.0 out of 5 stars for individual providers on official health system portals (Varies by provider, ranging from dozens to hundreds of ratings per practitioner)
- Third-party review sites (e.g., Yelp, Trustburn): Generally low, characterized by a mix of high praise and specific complaints regarding billing/service interaction (Varies by aggregator (e.g., Yelp))
What patients say
Patients praise
- High clinical ratings for specific providers, often 4.8-5.0 stars on official portals
- Knowledgeable and professional physical therapy and medical staff
- Modern, well-maintained medical facilities
- Effective treatment outcomes for surgeries and rehabilitation
Common complaints
- High costs and perceived lack of price transparency for services, specifically physical therapy
- Billing practices perceived as expensive due to hospital-rate charges for outpatient services
- Instances of perceived poor customer service or rudeness from administrative and front-desk staff
- Occasional reports of feeling unheard or treated dismissively by some clinical providers
In patients' words
"I had my ACL reconstructed by one of their physicians. I had an amazing experience and results! Very nice facility to see your physician and get PT."
— Yelp/Yahoo Local User Review"Very deceptive billing practices!! Stay Away! This is a physical therapy office - and the therapists are great. However they bill everything through Kettering Hospital at HOSPITAL RATES!!!"
— Online User Reviews (Trustburn/Yelp)"The only negative complaint I have at the Miamisburg Kettering campus is the check out front desk lady is very rude and inconsiderate and has no manner."
— Online User ReviewMore clinics in Kettering
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Patients praise: Compassionate, professional, and knowledgeable nursing and medical staff · Supportive, family-oriented environment for patients and their families.
Urology Team
Patients praise: Some reviewers describe providers as professional, knowledgeable, and skilled · Some reviewers report easy/efficient visits and good communication.
Cardiology and Vascular Services - Premier Health
Patients praise: Highly skilled and knowledgeable cardiologists and medical staff · Compassionate, friendly, and respectful patient care.
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