Orthopedic Care
Orthopedics • Kettering, OH
Ratings by platform
- Kettering Health Orthopedics (service page): 4.9 out of 5 (127 ratings, 28 comments)
- Kettering Health Orthopedics & Sports Medicine (medical group page): 4.9 out of 5 (420 ratings, 87 comments)
- Kettering Health Medical Group Far Oaks Orthopedists - Main Campus (Birdeye): 4.0 out of 5 (51 reviews)
- Dr. James T. Lehner (WebMD Care via Vitals): 4.2 stars (average) / 4.5 out of 5 (14 reviews shown on Vitals; 41 ratings on WebMD Care)
- Dr. Timothy Quinn (WebMD Care): 4.5 out of 5 (46 ratings)
- Dr. Michael Welker (WebMD): Patients consistently praise; no single numeric rating shown in snippet (11 reviews)
What patients say
Patients praise
- High overall ratings for Kettering Health orthopedic services (e.g., ~4.9/5)
- Many patient reviews praise surgeons’ compassion/caring bedside manner and clear communication
- Positive feedback on successful outcomes such as knee replacements and rotator cuff repairs
- Positive staff experiences (helpful, efficient, courteous) in multiple reviews
Common complaints
- Complaints about poor customer service/front desk behavior
- Concerns about delayed follow-up/care (e.g., waiting months for shots; staff not calling)
- Negative experiences including claims of being mocked/treated dismissively and lack of trust in recovery
- Some criticism about pricing/value and billing issues (e.g., high per-session charges)
- Very negative reviews alleging surgery worsened conditions or provider misconduct
In patients' words
"“They did surgery on me and made things worse and have absolutely done nothing to fix what they screwed up… About your condition afterward stay away from this place.”"
— localitybiz.com (Kettering Joint Center review excerpt)"“dr. daney and his PA are so unbelievably amazing… very caring and compassionate.”"
— localitybiz.com (Kettering Health Medical Group Far Oaks Orthopedists – Miamisburg Campus review excerpt)"“i havebeen waiting 2 months for a gel shot and still nothing. they won't even call me”"
— Birdeye review excerpt for Kettering Health Medical Group Far Oaks Orthopedists – Main Campus"“The PTs are knowledgeable and the facility modern, but my insurance was billed over $500 for each 15 minute session.”"
— trustburn.com (Kettering Sports Medicine Center review excerpt)"“Patients consistently praise Dr. Michael Welker for his compassionate and caring approach… thoroughness in explaining procedures…”"
— WebMD doctor overview snippet for Dr. Michael WelkerMore clinics in Kettering
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