Premier Gastroenterology Specialists
Gastroenterology • Kettering, OH
Ratings by platform
- Premier Health Official Website: Individual provider ratings generally range from 4.5 to 5.0 out of 5 stars across various platforms (Varies by provider, with some reaching hundreds of ratings)
- WebMD: 1 out of 5 stars (1 review)
What patients say
Patients praise
- Many individual providers receive high patient satisfaction ratings (often 4.7 to 5.0 out of 5 stars)
- Patients frequently describe individual clinicians and staff members as kind, compassionate, professional, and knowledgeable
- Positive feedback for thorough care from specific providers
Common complaints
- Dissatisfaction with administrative processes, specifically repetitive paperwork and the requirement for in-office visits for routine scheduling
- Concerns regarding lack of responsiveness, difficulty in communication, or perceived dismissiveness from staff and some providers
- Patient reports of delayed diagnosis or feeling unheard regarding medical symptoms
- Occasional billing concerns
In patients' words
"I like the provider, they've answered questions well, happy with them as a physician office. But this appointment was because I was due for a repeat colonoscopy. It is irritating that I had to come in for an office visit JUST TO SCHEDULE A COLONOSCOPY... Very UNHAPPY about that!"
— Premier Health Provider Reviews"The Dr's were great last time we were here, but this particular schedule needs to be re-trained!!!!"
— LocalityBiz"Dr Thakore and her staff are absolutely wonderful! Everyone is so very kind, compassionate, professional and courteous."
— BBB Business ProfileMore clinics in Kettering
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