Behavioral Health - SEARHC: SouthEast Alaska Regional ...
Behavioral Health • Ketchikan, AK
Ratings by platform
- PlainHospital (based on CMS data): 3 out of 5 stars (CMS rating for Sitka facility) (N/A)
- Facebook: 68% recommendation rate (20 reviews)
What patients say
Patients praise
- Expansion of comprehensive addiction and opioid treatment services in Ketchikan
- Commitment to compassionate, evidence-based care delivery
- Staff dedication to quality service in some areas
- Active community collaboration and outreach programs
Common complaints
- Mixed patient feedback regarding communication and care coordination
- Concerns over patient portal functionality, billing, and recordkeeping
- Some public skepticism or hesitation in fully endorsing services
In patients' words
"Sitka residents listed what they see as systemic issues with the Native-owned health care nonprofit... Sitkans expressed concerns and ideas on how the Southeast Alaska Regional Health Consortium could improve its communications, care coordination, elder care, telehealth, medical recordkeeping, billing, patient portal functionality and patient follow-up."
— Chilkat Valley News reporting on a 2026 public session with SEARHC officials"Several users express pride in working with SEARHC and commend the organization for delivering reliable care to patients. They appreciate the dedication and commitment shown by the staff, which highlights a positive workplace culture focused on quality service. However, the mixed recommendations suggest there may be varying experiences among users."
— GiveFreely summary of Facebook reviews for SEARHCMore clinics in Ketchikan
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