Urgent Care in South King County, WA
Urgent Care • Kent, WA
Ratings by platform
- Solv (MultiCare Indigo Urgent Care, Kent): 4.7 out of 5 stars (3,841 ratings) (963 reviews)
- Solv (HealthPoint, Kent): 4.6 out of 5 stars (5,075 ratings) (538 reviews)
- Solv (Concentra Urgent Care, Kent): 1.5 out of 5 stars (26 ratings) (N/A)
What patients say
Patients praise
- convenient online scheduling and walk-in options
- clean facilities
- some staff and providers are professional and empathetic
- thorough care reported by some patients for specific conditions
Common complaints
- long wait times even with appointments
- dismissive bedside manner or lack of empathy from some providers
- inaccurate clinical notes or documentation errors
- frustration with front desk staff or check-in processes
- inconsistent quality of care and diagnostic disagreements
In patients' words
"I waited over 30 minutes in the room to be seen. Bruce had a terrible bedside manner and he didn’t seem to care at all. I felt dismissed and not taken seriously."
— Patient review, MultiCare Indigo Urgent Care Kent"Instead of listening, the doctor kept insisting on giving me cough medicine, even though I have chest pneumonia! ... Eventually, he said, “I can’t keep arguing with you,” opened the door, and basically dismissed me."
— Patient review, HealthPoint Urgent Care Kent"Indigo Urgent Care made the whole process quick, easy, and efficient. I booked the appointment online early in the morning and was seen later that same day. The wait time was reasonable, the staff was kind, and they resolved the issue with in-house treatment."
— Patient review, MultiCare Indigo Urgent Care BurienMore clinics in Kent
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Patients praise: Friendly and professional medical staff · Efficient and quick service in some instances.
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Patients praise: Friendly, polite, and professional staff · Clean and modern facility.
Diabetes & Thyroid Care | Expert Endocrinology Services
Patients praise: thorough and professional approach · kind, friendly, and patient-centered manner.
Kent, WA | MRI - Proliance Orthopedic Associates
Patients praise: friendly and supportive staff · knowledgeable and thorough practitioners.
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