Signature Health Sexual & Reproductive Health Services
Sexual and Reproductive Health • Kent, OH
Ratings by platform
- Birdeye (Signature Health - 174 Reviews, Maple Heights, OH): 3.7/5 (174 reviews)
- Birdeye (Signature Health - 204 Reviews, Willoughby, OH): 3.1/5 (204 reviews)
- Rehab.com (Signature Health – Willoughby): 3.2/5 (147 reviews) (147 reviews)
- Rehab.com (Signature Health – Painesville): 3.9/5 (40 reviews)
What patients say
Patients praise
- Some reviewers praise caring staff and quality help/therapy
- Some reviewers report getting needed help and medication despite limited insurance
- Testimonials describe supportive, safe environments and improved well-being
Common complaints
- Reports of poor communication/phone call responsiveness and long waits
- Concerns about follow-through (missed/handled appointments) and prescription/process problems
- Some reviewers report negative personal experiences with staff (e.g., rude/hung up, perceived insensitivity)
In patients' words
"“They are terrible at returning phone calls… Also the wait time is unbearable.”"
— findrehabcenters.org review excerpts for Signature Health (Willoughby, OH)"“The absolute worst place to go for any hope of help… trying to make an appointment… Takes at least an hour… nurse… being super rude… telehealth wasn’t working…”"
— Birdeye review excerpts for Signature Health (Willoughby, OH)"“Don’t go too this place they will end the… on you when they mess up…”"
— Rehab.com review excerpts for Signature Health (Painesville, OH)"“My whole mental health team is awesome! I don’t think I could have hand-picked a better team for me.”"
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