Kent Clinic
Psychology • Kent, WA
Ratings by platform
- Birdeye (Kent Eye Clinic): 4.4/5 (458 reviews)
- Trustpilot (KSL Clinic - Kent): 5/5 (593 reviews)
- BestDentists.uk (Kentish Smiles Clinic): 4.6/5 (199 reviews)
- BestDentists.uk (Kent House Dental Clinic): 4.4/5 (107 reviews)
- Rehab.com (MultiCare Kent Clinic): 4.2/5 (317 reviews)
What patients say
Patients praise
- Professional, caring, and knowledgeable medical providers/staff
- High-quality clinical care and successful treatment outcomes
- Thorough and clear communication regarding conditions and options
- Efficient and welcoming environment for private or specialist services
Common complaints
- Rude or unprofessional customer service/reception staff
- Difficulty reaching the clinic via phone or long wait times
- Appointment scheduling issues, including last-minute cancellations or long delays
- Limited access for non-existing or non-private patients
- Lack of clear communication or follow-up regarding test results and medical care
In patients' words
"The scheduling staff at this location are consistently rude and unprofessional. When you call, it takes at least 40 minutes for someone to answer."
— Valley Medical Center - Kent Clinic Primary Care review"Customers consistently highlight the exceptional quality of the staff, noting their professionalism, friendliness, and empathetic approach. People appreciate the thoroughness and clear explanations provided."
— Kent Family Medical - Trustpilot review summary"I made a complaint regarding the receptionist... if various patients are complaining regarding your reception staff why don't you maybe look at the root of the problem?"
— Kent House Dental Clinic patient reviewMore clinics in Kent
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