Kent Station Clinic | VMC Primary Care
Preventative Medicine • Kent, WA
Ratings by platform
- Birdeye: 3.8 out of 5 stars (31 reviews)
What patients say
Patients praise
- Specific doctors and nurse practitioners praised for professionalism, listening skills, and care
- Friendly staff interactions (some reports)
- Efficient lab services
- Convenient location and environment
Common complaints
- Long wait times for appointments (6-9 months)
- Issues with front office staff professionalism and customer service
- Difficulties reaching the clinic by phone (long hold times)
- Clinic policies perceived as rigid or unethical regarding medication refills and appointment grace periods
In patients' words
"While this clinic’s staff is very friendly, the policies in place make zero sense and are completely unethical. They are booked out 6-9 months for appointments and will not refill medications without being seen."
— Birdeye / LocalityBiz reviews"Let me start by saying we Love our doctor at Kent Primary, as well as our nurse practitioner, however the front office staff is HORRIBLE! So horrible that in fact we are switching doctors due to their complete lack of professionalism and courtesy."
— Unilocal reviews"Dr Kopicki is extremely disrespectful of your time as a person... The lack of mutual respect for my time is unreal."
— LocalityBiz / Beautihost reviewsMore clinics in Kent
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