Podiatrist in Kent & Akron, Ohio | United Podiatry – United Podiatry Inc
Podiatry • Kent, OH
Ratings by platform
- WebMD Care: 5 out of 5 (for Dr. Rodney Scott) (5 ratings)
- Vitals: Not explicitly stated numerical rating, but described as "great foot doctor" (1 written review)
- BusinessYab: Mix of positive and negative reviews (2 reviews listed)
What patients say
Patients praise
- Doctors are reported as skilled and professional
- Staff members (clinical assistants) are described as kind and welcoming
- Doctors take time to listen and answer questions thoroughly
Common complaints
- Difficulty reaching office staff by phone
- Lack of follow-up on test results or messages
- Negative experiences with front desk attitude
In patients' words
"The doctor was really nice, but the service is lousy... If they do try calling and miss you, they don't leave any sort of "call us back for your results" message. If you try calling them, it's really hard to get ahold of anyone."
— LocalityBiz review"Dr Mackey is a great doctor. She listens thoroughly and explains everything in a way that’s easy to understand. She makes you feel like there is never a dumb question. The assistants are always kind and welcoming."
— LocalityBiz review"While the doctors are good, the receptionist DOES NOT answer the phone. And IF they return the call, it is several days later."
— BBB Business Profile reviewMore clinics in Kent
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