Olympic Sports & Spine - Kent
Physical Therapy • Kent, WA
Ratings by platform
- Local Directory: 3.0/5 (2)
- Apple Maps: 2.0/5
What patients say
Patients praise
- professional and knowledgeable physical therapy staff
- friendly and welcoming front desk and support employees
- effective pain management and personalized treatment plans
- supportive atmosphere that promotes healing
Common complaints
- concerns regarding billing practices and unexpected charges
- reports of unprofessional or dismissive customer service interactions during scheduling or inquiries
- instances of perceived lack of personalized or adequate care for specific medical conditions
- occasional reports of uncomfortable or unprofessional staff behavior during therapy sessions
In patients' words
"My complaint is regarding excessive and unreasonable charges... My verbal complaint with both billing office and scheduling office was completely ignored and disregarded."
— Birdeye Review"Patients have praised the expertise of therapists... who provide attentive care tailored to individual needs. The front desk team is often highlighted for their welcoming attitude."
— Wheree Review Summary"If you have a question that's important enough to determine who you do business with, ask it. I didn't like the answer I got or getting laughed at for asking it."
— Apple Maps ReviewMore clinics in Kent
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