Orthopedics and Sports Medicine - MultiCare
Orthopedics • Kent, WA
Ratings by platform
- Vitals: 3.4/5 (Average for MultiCare Kent Clinic across specialties) (Not explicitly provided for the specialty alone)
- BestProsInTown: Not explicitly rated as a score, but described as having generally positive patient praise (52 reviews (for Covington location))
What patients say
Patients praise
- Patients appreciate the attentive, caring, and knowledgeable nature of the clinical and medical staff once seen
- Clinicians are often described as thorough in their explanations and patient in listening to concerns
- Some patients report smooth administrative experiences at specific orthopedics locations
Common complaints
- Frustration with administrative processes and rigid referral requirements
- Concerns regarding billing and insurance claim issues
- Reports of long wait times for appointments and at clinics
- Dissatisfaction with communication and lack of follow-up on complaints
- Some reports of poor customer service and unprofessional attitudes from front desk staff
In patients' words
"Patients consistently praise the caring and attentive staff, highlighting their friendliness, knowledge, and genuine concern for well-being. The providers are known for their thorough explanations, empathy, and willingness to listen carefully."
— BestProsInTown (MultiCare Orthopedics & Sports Medicine - Covington)"Their policies are ridiculous. Requiring referrals for any medical issue... the referral process and the requirement to always go to primary care provider first, is simply a way for MULTICARE to get more money from a patient's medical issue."
— Yelp (MultiCare Review)"Reviews indicate mixed experiences, with some patients praising the professionalism and helpfulness of the staff while others express frustration over long wait times and poor service attitudes."
— Wheree (MultiCare Kent Urgent Care)More clinics in Kent
Kent, WA | MRI - Proliance Orthopedic Associates
Patients praise: friendly and supportive staff · knowledgeable and thorough practitioners.
Crystal Clinic Orthopaedic Center- Kent
Patients praise: High patient satisfaction with physician care, particularly regarding listening to concerns, explaining treatment options, and professional demeanor. · Positive experiences with surgical outcomes and thorough examinations..
Tyler Kent, MD | Western Washington Medical Group
Patients praise: Professionalism and bedside manner · Effective and quick treatment outcomes for some conditions.
Diabetes & Thyroid Care | Expert Endocrinology Services
Patients praise: thorough and professional approach · kind, friendly, and patient-centered manner.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.