Eye Doctors, Eye Exams & Glasses in Kent at Cascades Of ...
Optometry • Kent, OH
Ratings by platform
- Birdeye (Kent Eye Clinic): 4.4 out of 5 stars (458 reviews)
- Yahoo Local (Kent Valley Optical): 2.5 out of 5 stars (18 reviews)
What patients say
Patients praise
- professional and knowledgeable optometrists
- thorough and comprehensive eye exams
- friendly and helpful office staff at certain locations
- efficient and convenient emergency or urgent care service
Common complaints
- high-pressure sales tactics for eyewear
- poor customer service and rude reception staff
- long wait times and difficulty scheduling appointments or reaching them by phone
- issues with product quality, such as improperly made or bifocal-incompatible glasses
In patients' words
"The woman at the front desk really put the pressure on me to buy some glasses. She did not have a good understanding of my insurance and twisted the information around to make me feel pressure to buy something."
— Unilocal review of Kent Eye Clinic"Reception and doctor are absolutely worst people. Please don’t come to this place at all. They will treat you horrible from the very beginning."
— My Vision Care review of Kent Valley Optical"Well, I've been coming here for 5 years now and I must say I'm still a raving fan! Wonderful service and knowledgeable friendly staff."
— Yelp review of Kent Eye ClinicMore clinics in Kent
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