Our Kent Urgent Care Center in WA - Concentra
Occupational Medicine • Kent, WA
Ratings by platform
- Yelp (via Apple Maps): 1.7/5 (45)
- DataLog24: 3.3/5 (572)
- Facebook: 56% recommend (22)
What patients say
Patients praise
- Front desk staff occasionally noted as helpful by some despite overall negative context
Common complaints
- Long wait times
- Understaffing issues
- Unprofessional or condescending front desk staff attitude
- Negative experiences with service efficiency (e.g., drug testing)
In patients' words
"Truly a terrible experience. I was the 1st person in line and there were 4 others who came in after me who were seen for the same reason I was there before I was even acknowledged."
— LocalityBiz review"Customer service is severely lacking. ... Over a 2 hour wait for a simple drug screening."
— MapQuest review"Always low staffed. I Have to wait hours to get checked in."
— Apple Maps/Yelp reviewMore clinics in Kent
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