Behavioral Health Care | HealthPoint | Washington
Behavioral Health • Kent, WA
Ratings by platform
- Birdeye: 4.0 stars (783 reviews (aggregated))
- SolvHealth: 4.6 out of 5 (5,075 (for urgent care services))
- Google: 3.3 out of 5 (397 reviews)
What patients say
Patients praise
- Some patients report positive, attentive, and helpful experiences with clinical staff (doctors and nurses)
- Integrated behavioral health model is designed to provide convenient, same-day mental health access without requiring referrals
- Offers a range of services including primary, dental, and behavioral health with a sliding fee scale for the uninsured
Common complaints
- Difficulties reaching the clinic via phone, including long wait times and unresponsive staff
- Reports of poor administrative or reception service, described as complacent or rude
- Frustration with billing and appointment management processes
In patients' words
"My doctor and the nurses are amazing! Reception staff is short sighted, rude and very complacent."
— MapQuest/Patient Review"Health Point Kent has always the worst service. They never answer calls (not to mention no reminder calls). Wait hours on the line always last 20mins only because you decided to hang up."
— Yelp/MapQuest Patient ReviewMore clinics in Kent
Diabetes & Thyroid Care | Expert Endocrinology Services
Patients praise: thorough and professional approach · kind, friendly, and patient-centered manner.
Kent, WA | MRI - Proliance Orthopedic Associates
Patients praise: friendly and supportive staff · knowledgeable and thorough practitioners.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.