Aurora ENT/Otolaryngology - Kenosha, WI - 53140
Ear, Nose and Throat • Kenosha, WI
Ratings by platform
- WebMD: 4.5 out of 5 (11 ratings (Dr. Terry Liu, WebMD))
- Birdeye: 3.9 out of 5 (20 reviews (Aurora Health Center))
- Vitals: 5.0 out of 5
What patients say
Patients praise
- Physicians described as knowledgeable and thorough
- Effective communication and clear explanations of conditions/treatments
- Positive experiences with bedside manner, including being caring and patient
- Generally efficient appointment timing for some patients
Common complaints
- Difficulty scheduling appointments or reaching staff
- Reports of rude or dismissive nursing staff
- Occasional feelings of being rushed during appointments
- General complaints regarding Aurora Health Care system communication and administrative processes
In patients' words
"Dr. Liu himself was outstanding. He's clearly extremely knowledgable. He also explained things in a way I could understand. He was very patient with me."
— Healthgrades"I couldn't even get in to see him - worst scheduling experience ever!!! Had the referral sent in, followed up EVERYDAY for a WEEK and still no call to schedule appointment."
— Healthgrades"Love Dr. Hoppe, listens and doesn't rush me, very caring."
— VitalsMore clinics in Kenosha
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