Kelso Clinic
Urgent Care • Kelso, WA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (aggregated) (Approximately 85-88 reviews)
What patients say
Patients praise
- Some specific providers are described as excellent and attentive listeners
- Helpful and polite staff members in some instances
- Some patients report good experiences with routine care
Common complaints
- Long wait times for appointments and while on hold
- Unprofessional or rude reception staff
- Difficulties with referrals to specialists
- Perceived lack of communication or lack of attention to medical concerns
- Privacy concerns regarding health discussions in front of others
In patients' words
"Family health center here in Kelso is very unprofessional. I dislike the fact that they start asking you health questions in front of everyone."
— Facebook reviewer via Birdeye"It takes months to get an appointment. ... Then it takes them 3months to send the referral to a specialists. Waste of time. Medical issues ignored."
— Patient review on Beautihost"This practice is very good. From the receptionists right through to the doctors and the services they provide I find them excellent."
— Patient review on iWantGreatCare (referring to Kelso Medical Group Practice in Scotland)More clinics in Kelso
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