Invicta Healthcare: Psychiatry and Psychology Services ...
Mental Health/Psychiatry • Keller, TX
Ratings by platform
- Birdeye: 3.8 out of 5 stars (based on 34 reviews on Birdeye) (34 reviews)
- Healthgrades: 1 out of 5 stars (based on 1 review) (1 review)
What patients say
Patients praise
- some patients report receiving compassionate care and feeling listened to
- positive experiences with specific medical providers or nurse practitioners
- availability of virtual/telehealth appointment options
- effective personalized treatment plans for some individuals
Common complaints
- administrative issues including difficulties with billing and insurance claims
- reports of poor communication and inability to reach the office by phone
- complaints regarding unprofessional or rude staff behavior
- concerns about time management, long wait times, and appointment scheduling issues
- mixed experiences with medical providers, including reports of dismissive attitudes or lack of empathy
In patients' words
"The women at the desk are rude like to talk down to the patient's and treat me like I'm..."
— Patient review on Birdeye"Dr Matthews took time to get to know me, he prescribed me medication’s, he listened to my ..."
— Patient review on Birdeye"By far the worst psychiatrist I’ve ever been to. Dr. Mathews is the most pompous and condescending person I’ve ever met. He has 0 empathy..."
— Patient review on HealthgradesMore clinics in Keller
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