Home | Family Medicine in Keller and North Richland Hills, TX
Family Medicine • Keller, TX
Ratings by platform
- Birdeye (North Hills Family Medicine, Keller, TX): 4.8/5 (1,564 reviews)
- WebMD (North Hills Family Practice, Keller, TX): Not stated (shows 2 ratings / 2 reviews) (2 reviews / 2 ratings)
- Birdeye (Dr. William Musgrave, Keller, TX): 3.9/5 (296 reviews)
- Healthgrades (Dr. Elizabeth Bah, Keller, TX): 4.9/5 (156 reviews)
What patients say
Patients praise
- High satisfaction with staff professionalism and attentiveness for some patients
- Short or brief wait times reported in some positive reviews
- Doctors/clinicians described as caring, thorough, and not rushing patients
Common complaints
- Long waits and scheduling/appointment difficulties reported in some reviews
- Poor phone responsiveness / no call backs mentioned
- Billing/testing or care-delivery concerns mentioned (e.g., labs refused / not performed; front desk issues)
In patients' words
"“Every time i come here ther customer service is AWFUL!! The wait is ridiculous…”"
— Birdeye review excerpt for North Hills Family Medicine (Keller, TX)"“I had a great experience… Dr. Canci was very attentive and took the time to listen to all of my concerns… Overall, it was a very positive visit…”"
— localitybiz.com review excerpt for North Hills Family Medicine (North Richland Hills, TX)"“Sadly, I will be switching providers… Trying to schedule an appointment is a nightmare…”"
— Birdeye review excerpt for Dr. William Musgrave (Keller, TX)"“save your money… the nurses counteract their orders and refuse to perform the tests ordered.”"
— WebMD review excerpt for North Hills Family Practice (Keller, TX)More clinics in Keller
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