Drug & Alcohol Rehab Centers near Keller, TX - Rehabs.com
Addiction Treatment • Keller, TX
Ratings by platform
- Rehab.com (for various local support groups/centers): 5.0/5.0 (13-15 reviews)
- Seniors.fyi (Heritage House): 4.1/5.0 (121 reviews)
- Seniors.fyi (Keller Oaks Healthcare): 4.2/5.0 (134 reviews)
- BestProsInTown (Texas Rehabilitation Hospital of Keller): Not specified (implied positive) (128 reviews)
What patients say
Patients praise
- Effective and high-quality physical and speech therapy programs
- Kindness, empathy, and respect shown by some nursing and therapy staff
- Professional and caring attitudes from specific case managers and medical staff
- Convenience of outpatient options for substance abuse support
Common complaints
- Understaffing leading to long response times for patient calls
- Reports of neglectful or inconsistent care and poor hygiene in some facilities
- Dissatisfaction with food quality and facility cleanliness
- Issues with staff professionalism, communication, and administrative responsiveness
- Specific allegations regarding medical provider negligence or incompetence in some nursing facilities
In patients' words
"Horrible place. Understaffed and it takes sometimes up to two hours for them to answer a call from a patient. Food is blah."
— Caring.com review of Heritage House"Therapy is good. Nurses & techs very good but understaffed... The nurses and most CNAs are good people."
— SeniorAdvice.com review of Heritage House"The kindness, empathy and respect were everything."
— BestProsInTown review of Texas Rehabilitation Hospital of KellerMore clinics in Keller
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