Primary Care at Cheshire Medical Center | DHMC and Clinics
Primary Care • Keene, NH
Ratings by platform
- MedicalRecords.com: 2.6 / 5 (87)
- Birdeye: 1.9 / 5 (13)
- New Hampshire HealthCost Quality Data: 60% recommended (N/A)
What patients say
Patients praise
- Some patients report positive, efficient emergency care experiences
- Appreciation for specific doctors and nurses who provided attentive and timely care
- Satisfaction with therapy teams
Common complaints
- Reports of slow response times and long waits in the emergency department and urgent care
- Complaints regarding customer service, administrative communication, and difficulty getting call-backs
- Negative experiences with specific physician bedside manner and perceived incompetence
- Concerns over billing and lack of clear instructions for procedures like lab work
- Reports of feeling dismissed or neglected during care experiences
In patients' words
"Patient advocates take the complaints and make you feel stupid for making them and consistently stand up for their doctors and nurses even when they are blatantly wrong."
— MedicalRecords.com User Review"The quality of care and customer is service is far below a 1star. I suggest you leave Keene if you need medical care."
— LocalityBiz User Review"The efficiency to which they aspire to never ceases to amaze me. Having had robotic prostate surgery, hernia repair and now this I am great full to have them as our neighbors."
— LocalityBiz User ReviewMore clinics in Keene
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