Cardiology Team - Cheshire Medical Center
Cardiology • Keene, NH
Ratings by platform
- Healthgrades (Dr. Peter Chien): 3.7/5 stars (3 ratings)
- Vitals (Dr. Peter Chien): 3.9/5 stars ((Not specified))
- Healthgrades (Cheshire Medical Center): 67% (Patient Experience) ((Not specified))
What patients say
Patients praise
- Competent and knowledgeable medical staff
- Thorough diagnostic approach for complex conditions
- Some providers praised for listening and clear communication
- Positive emergency service experiences mentioned
Common complaints
- Reports of rude or dismissive bedside manner by some providers
- Long wait times for appointments and in waiting rooms
- Difficulty getting call-backs or communication after follow-ups
- Complaints regarding administrative processes, lab instructions, and facility signage
In patients' words
"Heard my heart murmur right away that many physicians/pa's/np's had missed. Did not come across as arrogant or rude in any way and was a good listenter."
— Vitals Review"I have never seen a doctor this rude and insensative. When I had a complaint about my care at saint mary's hospital he got very offended and was very rude."
— Vitals Review"3 calls in for call backs. Nothing. 2 calls to customer relations for support. Nothing. The quality of care and customer is service is far below a 1star."
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