Family Medicine in Kaysville, UT | Kaysville Creekside Clinic
Urgent Care • Kaysville, UT
Ratings by platform
- Facebook: 84% recommendation rate (34 reviews)
- Yahoo Local: 3.0 out of 5 stars (Not explicitly stated total count in source, but lists individual reviews)
- Google Reviews (aggregated on BestAround): 4.3 out of 5 stars (227 reviews)
What patients say
Patients praise
- Compassionate and thorough care from specific providers like Dr. Clark and Dr. Brough
- Helpful, kind, and professional staff reported by some patients
- Convenience of having both primary care and urgent care/Instacare services on-site
- Good communication and willingness to listen to patient concerns and treatment options
Common complaints
- Communication issues, including lack of call-backs regarding serious illness and medication concerns
- Perceived lack of care or dismissive "I don't care" attitude from some staff or providers
- Long wait times for appointments and administrative inefficiency
In patients' words
"He is an amazing provider! He listens and is very attentive. It’s hard to find a Doctor that actually cares and has amazing bed side manner!"
— Patient review of Dr. S. Travis Clark, Intermountain Health website"They don't call back with serious illness, so your pretty much on your own. They say that someone will call back I think knowing, they don't care, unless it's their own family."
— Patient review on Yelp/MapQuest"In my 64 years I have had many primary care physicians, but Dr. Brough is by far the most caring and compassionate that I have ever worked with."
— Patient review of Dr. Phillip M. Brough, Intermountain Health websiteMore clinics in Kaysville
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