Primary Care Centers - The Queen's Health Systems
Internal Medicine • Kawaihae, HI
Ratings by platform
- Various business review platforms (e.g., BestProsInTown, Promallu): Approximately 4.1/5 stars across aggregated platforms (Over 130 reviews combined)
- Healthgrades (Hospital-level): 74% patient recommendation rate (hospital-level) (11 ratings analyzed for specific experience metrics)
What patients say
Patients praise
- Professional, kind, and attentive staff in some departments
- Efficiency and care in the emergency department
- Convenient location and easy access to services
Common complaints
- Long wait times for appointments and lab services
- Poor communication and follow-up from specific providers
- Concerns about lack of responsiveness to patient needs
In patients' words
"The people were so nice and when my grandson visited he had a great time. The waiting time was a little bit little bit long. Just over 13 minutes. But the service help you so fast. The doctors and front desk is helpful and gets straight to the point."
— LocalityBiz review for Hale Ola Pono Health Center"Horrible horrible horrible. If you love your loved ones don’t take them here. Dr Au refuses to call his patients back. We wait at the office to actually speak to him and we wait 3 hrs just to not speak to the dr. They do not genuinely care about their patients."
— LocalityBiz review for Hale Ola Pono Health CenterMore clinics in Kawaihae
Social Work: Community & Professional Resources
Patients praise: Supportive and patient behavior · Clear communication and listening skills.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.