MCBH Kaneohe Bay Branch Health Clinic - Kailua - BlueHive
Occupational Health • Kaneohe, HI
Ratings by platform
- Apple Maps: 50% (4 ratings) (4)
- kailua-hawaii.uscompanies.net: ★☆☆☆☆ (1/5) and ★★☆☆☆ (2/5) (also includes ★★★☆☆/★★★★☆/★★★★★ in rating legend) (2 reviews (based on 2 reviews))
- localitybiz.com: ★☆☆☆☆ (implied by “Joshua Noll ★☆☆☆☆”) (not stated)
What patients say
Patients praise
- Sometimes described as “really great service”
- Some references indicate customer service/content on official clinic page
- Providers/clinic service can be good once reached
Common complaints
- Hard to get appointments / long wait times (e.g., nearly a month; sick child couldn’t be seen for 4 days)
- Difficult to reach the clinic by phone / operator loop / never answers or calls back
- Poor operational access to referrals/sick call and limited hours to get referrals
- Providers/clinic may cancel/deny or limit care and do not allow going elsewhere for help (severe complaint)
In patients' words
"“For any type of well visit, check up or physical, it will take almost a month to be seen… The one time I had a sick child with a fever, they couldn’t get me in for 4 days.”"
— kailua-hawaii.uscompanies.net review excerpt"“They never answer the phones and to make an appt is like going in circles and never talking to anybody.”"
— Loc8NearMe comments (May 2023)"“The providers never help the service members… Quick to cancel individuals appointments… The providers… refuse to allow them to go to other clinics for help.”"
— localitybiz.com review excerpt"“Really great service”"
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