BHC Kaneohe Bay - Naval Health Clinic Hawaii - Tricare
Mental Health • Kaneohe, HI
Ratings by platform
- Public third-party review platforms (e.g., Birdeye, local business directories): Very low (often 1-2 stars in public reviews) (Approximately 68 reviews on one platform; others vary significantly)
- Aggregated testimonial and recovery facility review sites: Generally higher on aggregated testimonial-style sites (e.g., 4.0-4.3/5) (Small sample size of testimonials)
What patients say
Patients praise
- Some positive feedback regarding staff knowledgeability and helpfulness in specific encounters
- Appreciation for pharmacy services in certain instances
Common complaints
- Difficulty scheduling appointments and long wait times for appointments and walk-ins
- Poor communication, specifically with phone responsiveness and lack of call-backs
- Concerns regarding professionalism and quality of care in certain departments like dental and flight medicine
In patients' words
"This place is actually the worst words can’t describe how bad it is. Every thing I go to (besides Optometry) Dental, Mental health, etc. Is so slow and can’t get me in until next year. They never answer the phone nor call back."
— Public online review"I recently visited Naval Health Clinic Hawaii and had a great experience. The staff was helpful and made me feel comfortable during my visit. The doctors were thorough and professional."
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