Logan Health Primary Care – 160 Heritage Way
Primary Care • Kalispell, MT
Ratings by platform
- Aggregated review data for Primary Care at 160 Heritage Way: 3.9/5 (153)
- WebMD (specific to Dr. Brendon Smith at 160 Heritage Way): 5.0/5 (2)
What patients say
Patients praise
- Physicians described as knowledgeable, kind, and professional
- Appreciation for thorough exams and patient-centered care from certain providers
- Some patients feel their concerns are well-addressed and feel heard
Common complaints
- Frustration with the billing department and processes
- Reports of rude or dismissive interactions with some providers
- Difficulties with administrative communication and disorganization
- Concerns about misdiagnosis or inadequate care in some instances
In patients' words
"Dr Steven Gard is an excellent primary care physician. He answers all your questions & gives you the time you need to establish confidence."
— Patient review on aggregated site"Most incompetent billing department we have ever encountered. We no longer go to routine medical appointments because they can't even get an annual physical billed correctly."
— Patient review for Logan Health Medical Center"I have never seen such incompetence and rudeness in an ER doctor."
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