Logan Health Medical Fitness Center
Medical Fitness • Kalispell, MT
Ratings by platform
- Aggregated data: 4.2/5 (366)
What patients say
Patients praise
- welcoming and community-focused atmosphere
- diverse range of equipment and facility amenities (e.g., pool, tennis courts)
- attentive and supportive staff members
- variety of fitness classes and programs for all ages and abilities
- large, comprehensive facility offering medically integrated fitness services
Common complaints
- concerns regarding billing procedures and contract transparency
- perceived high costs of membership and registration fees
- complaints about facility maintenance, specifically dated showers and equipment upkeep
- frustrations with limited pool/swim hours and youth activity offerings
- occasional reports of unfriendly or unprofessional front desk staff
- facility overcrowding during peak times
In patients' words
"It’s too bad Logan Health had to come along and stamp their name “Logan Health Fitness” on The Summit... One big issue is for the cost, and it’s not cheap to have a membership- they prefer you to do a 12 month contract but the registration fee is $270 for a family of three. Ridiculously high... the towels they provide are a joke... showers are dated, you can’t get warm water in all of the showers only some."
— Promallu review (citing user experience)"Several reviews indicate frustrations over contractual agreements and pricing structures perceived as excessive or inconsistent... while most reviewers value the welcoming atmosphere and variety of amenities, clarity around billing practices could enhance customer satisfaction further."
— Wheree.com review summary"Great place, clean and plenty to work with! other customers can be irritating … people at front desk were not nice at all, and were very snotty."
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