Geriatric Care | Montana

Patients praise

• Individualized care from specific staff members who are described as kind and caring
• Positive experiences with specific in-home care agencies that provide responsive and consistent support
• Certain assisted living facilities noted for being clean, active, and welcoming environments

Common complaints

• Chronic understaffing leading to inconsistent care and staff distraction
• Poor communication between medical staff, administrators, and family members
• Hygiene concerns, including unclean facilities, soiled bedding, and infrequent bathing of patients
• Medication administration errors, including late or forgotten doses
• Inadequate food quality and nutrition services
• High costs and perceived lack of value for the level of care provided