Hawaii Institute for Pain: HI Pain
Pain Management • Kahului, HI
Ratings by platform
- PainClinics.com: 4.2/5 stars (67 patients)
- rater8 (Kahului specific): 4.9/5 stars (54 ratings)
What patients say
Patients praise
- Some staff members, specifically Nurse Practitioner Natasha, are praised for professionalism and patient-friendly care
Common complaints
- Poor communication and responsiveness, particularly with prescription refills
- Difficulty resolving billing issues and lack of local billing support
- Dissatisfaction with Dr. Garcia's perceived lack of interest and communication skills
- Long wait times for appointments and medical services
- Unsuccessful treatment outcomes leading to multiple painful procedures without relief
In patients' words
"I keep getting disappointed by the service... I have to spend another night with nerve pain which could possibly have been avoided if they were responsible to their patient, me!"
— LocalityBiz review (Diana Pamela Galemba)"I was poked so many times I just got bills and no relief. I have had this pain since 2018 and with every procedure they said they were eliminating what it could be."
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