Juneau Bone & Joint Center |
Orthopedics • Juneau, AK
Ratings by platform
- WebMD: 3.5/5 (for Dr. Daniel Harrah) (13 reviews (for Dr. Daniel Harrah))
- MapQuest: Varies by platform, generally mixed sentiment (14 reviews (on MapQuest listings))
What patients say
Patients praise
- Professional, friendly, and receptive medical staff
- Successful surgical outcomes and effective treatment for some patients
- Appreciation for the quality of care provided by individual doctors and technicians
Common complaints
- Difficulty reaching the center by phone
- Unsatisfactory customer service and communication
- Billing issues and concerns regarding costs
- Dissatisfaction with the administrative process
In patients' words
"However its IMPOSSIBLE to get anyone on the phone. I had to call eleven (11) times over the course of a week before anyone answered, just to get an appointment set up from a referral."
— LocalityBiz Review"I have been very pleased with my experience at JBJC. Dr. Hightower did a surgery for me last year that was a great success, and he has taken a cautious approach with me on another issue rather..."
— MapQuest ReviewMore clinics in Juneau
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Patients praise: friendly, competent, and compassionate staff · efficient and quick care for many patients.
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