NEA Baptist Fowler Family Center for Cancer Care
Oncology • Jonesboro, AR
Ratings by platform
- Birdeye (NEA Baptist Clinic): 4.4 out of 5 stars (122 reviews)
- Vivian Health (NEA Baptist Memorial Hospital): 4.3 out of 5 stars (20 reviews)
What patients say
Patients praise
- Warm and inviting atmosphere with a nature theme
- High patient satisfaction scores reported historically
- Professionalism of specific medical and nursing staff members
- Comprehensive and personalized care approach
Common complaints
- Rudeness from customer service staff
- Negative experiences regarding insurance/billing policies at the broader hospital facility
- Failure to respond to BBB complaints at the clinic level
In patients' words
"We developed it to have a warm and inviting atmosphere, including a nature theme... This has really paid off in patient satisfaction where we have seen a 37-point gain."
— Arkansas Medical News"Dr Delacey and his nurses are the best. They really care for their patients. Absolutely love them."
— Birdeye (NEA Baptist Clinic review)More clinics in Jonesboro
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