Obstetrics and Gynecology - NEA Baptist Clinic
OB-GYN • Jonesboro, AR
Ratings by platform
- Birdeye (NEA Baptist Women's Clinic): 4.4 out of 5 stars (180 reviews) (180)
- US News & World Report (NEA Baptist Memorial Hospital): 4 out of 5 stars (20)
- Vitals (Dr. Michael C. Ketcham): 3.5 out of 5 stars (32 ratings) (32)
- WebMD (Select Providers): 5.0 out of 5 stars (combined 33 ratings) (33 (across individual profiles))
What patients say
Patients praise
- highly regarded for compassionate and dedicated care by many patients
- providers described as thorough and professional with strong clinical expertise
- appreciation for providers who answer questions clearly and take time with patients
- success in managing complex or high-risk pregnancies
Common complaints
- reports of poor bedside manner from some providers
- complaints regarding communication issues with clinic staff (scheduling, labs, and guidance)
- concerns about responsiveness to patient questions and postpartum care follow-up
- limited reports of failure to address patient complaints by the clinic administration
In patients' words
"I would recommend Dr Delacey. He’s been my Dr for several years and is very thorough. He takes time to explain any condition and answer any questions you may have."
— WebMD review for Dr. Norbert Delacey"He Has good head knowledge, but not a bedside manner type Physcian... The entire staff has problems with communication from scheduling to nurses to lab to the Physcian in relaying appropriate guidance to you."
— Vitals review for Dr. Michael C. Ketcham"At my 2 week postpartum checkup, his bedside manner was terrible, and he seemed annoyed at my postpartum questions and concerns."
— WebMD review for Dr. Charles CesareMore clinics in Jonesboro
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Patients praise: Many individual doctors and specialists are highly regarded for professionalism and thoroughness · Support staff (nurses, reception) often cited as caring and helpful.
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