St. Bernards Neurology Clinic - Jonesboro
Neurology • Jonesboro, AR
Ratings by platform
- BirdEye (St. Bernards Neurology Clinic profile): 4.4/5 stars (22 reviews)
What patients say
Patients praise
- Some providers are described as kind, professional, and pleasant to interact with during exams
- Specific praise for doctors who take the time to listen, explain conditions, and advocate for patients with complex needs like epilepsy or Parkinson's disease
- Recognition of staff efficiency by some patients
Common complaints
- Perceived lack of compassion, courtesy, or bedside manner from some providers
- Frustration with communication, including difficulties getting test results and feeling unheard during appointments
- Reports of rushed appointments and insufficient time spent with patients
- Long wait times to schedule appointments
- Concerns regarding the thoroughness of diagnostic assessments and clarity of explanations
In patients' words
"Dr. Chan is very good for those with Parkinson's Disease... he would sit down in the exam room and speak to us eye to eye, and was always pleasant."
— Vitals - Dr. Kenneth Chan"Took a few months to get an appointment with this clinic. Staff was ok. But don’t expect any test results back any time soon."
— Healthgrades - Dr. Ronald South"Dr. Ross Smith has been a FANTASTIC advocate for my special epileptic needs. He fought for my treatment and facilitated my care with the upmost kindness."
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