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Dialysis Center • Jonesboro, AR
Ratings by platform
- Birdeye (Aggregate): 4.4/5 (122 reviews)
- Birdeye (Pulmonology): 4.9/5 (140 reviews)
- Birdeye (Turney Nathan MD): 4.9/5 (183 reviews)
- Birdeye (Hilltop): 4.6/5 (218 reviews)
- Birdeye (Cardiology): 4.8/5 (569 reviews)
What patients say
Patients praise
- High-quality, caring, and thorough doctors and medical staff
- Effective bedside manner and good communication from providers regarding test results and medical concerns
- Patients feeling listened to and valued as individuals
Common complaints
- Poor customer service, including difficulty with phone appointment processes and long hold times
- Lack of communication or documentation regarding new medications
- Insufficient or poorly placed handicap parking
- Unresponsiveness to complaints filed via third-party platforms like the Better Business Bureau
In patients' words
"I switched Dr. back in 2012 Dr. Nathan Turney is the best doctor I have ever met he does listen to your every need and meets those needs his bedside manner is A plus."
— Birdeye (Dr. Turney review)"This clinic is good, THE DOCTORS ARE GOOD. however their appointment -phone in process is abysmal. I WAS PLACED ON HOLD FOR OVER 30 MINUTES WITHOUT ANYONE CHECKING BAC."
— Birdeye (Cardiology review)"Customer service was rude and did not help with finding out any other way to verify patient information."
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