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ENT Clinic in Joliet, Illinois

Otolaryngology (ENT)Joliet, IL

★★★★★4.5/5125 reviews across 5 platforms

Ratings by platform

  • WebMD Care: 5.0 out of 5 stars (15 ratings)
  • Healthgrades (Dr. Mohammad Shaker): 4.5 out of 5 stars (50 ratings)
  • Vitals (Dr. Rajeev Mehta): 4.6 out of 5 stars (46 ratings)
  • RateMDs (Dr. Sung J. Chung): 3.3 out of 5 stars (5 ratings)
  • Healthgrades (Dr. Sung Chung): 3.8 out of 5 stars (9 ratings)

What patients say

Patients praise

  • High satisfaction with surgical outcomes, particularly for sinus and nasal issues
  • Positive experiences with staff professionalism and friendliness reported by many patients
  • Praise for doctors being good with children and creating a comfortable environment for them
  • Effective and quick diagnostic or minor procedures (e.g., ear cleaning)

Common complaints

  • Dissatisfaction with bedside manner and perceived arrogance of some physicians
  • Complaints about long wait times or poor punctuality
  • Frustration regarding office communication, such as lack of clarity on prescriptions or scheduling difficulties
  • Perceived lack of thoroughness in examinations or failure to provide clear diagnostic answers

In patients' words

"I came in for an ear cleanse a couple weeks ago and seen Dr. Patel. The procedure took less than 5 minutes total and I felt a clear change in my hearing ability! ... I recommend this office for anybody needing their services!"

ENT Surgical Consultants Official Website

"Non caring doctor. Arrogant and poor bedside manner. I felt like I was bothering him when asking questions. Felt rushed to a diagnosis."

Vitals (Dr. Rajeev Mehta review)

"After years of nasal issues I got a referral to see Dr Shaker. He took one look at my nose and determined I had a deviated septum. He performed my surgery skillfully and swiftly. I had no issues during or after surgery. Highly recommend."

Healthgrades (Dr. Mohammad Shaker review)

"Don’t waste your time waiting in the hospital to see him even if he’s on call he comes in at his leisure. Terrible punctuality and bedside manner."

RateMDs (Dr. Sung J. Chung review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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