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Endocrinology, Diabetes & Metabolism - Joliet, IL

EndocrinologyJoliet, IL

★★★★☆3.8/5189 reviews across 4 platforms

Ratings by platform

  • WebMD Care (Dr. Wassim El-Harake): 4.5 out of 5 (31 ratings)
  • WebMD Care (Dr. Bhavani Sivarajan): 4 out of 5 (37 ratings)
  • TrustAnalytica (Endo-Med Clinic, SC): 4.4 out of 5 (16 reviews)
  • WebMD Care (Dr. Lucy Dey): 3.5 out of 5 (105 ratings)

What patients say

Patients praise

  • Knowledgeable and experienced medical staff
  • Conservative and diagnostic approach appreciated by some patients
  • Courteous office staff in certain instances
  • Effective treatment experiences reported by some long-term patients

Common complaints

  • Concerns regarding bedside manner and professionalism
  • Reports of long wait times
  • Disputes regarding billing practices and fees
  • Patient dissatisfaction with diagnostic approach and treatment decisions
  • Difficulties in communication or feeling unheard by the provider

In patients' words

"Great listener, wonderful bedside manor. Said he could help me and he really did!! I am so glad I switched to him as my endocrinologists."

WebMD Care user review for Dr. Wassim El-Harake

"He angrily and dismissively told me 'Doesn't matter what you say, it's not your thyroid.'... I have trouble functioning in my everyday life due to my symptoms... He didn't care about what was wrong with me."

Vitals user review for Dr. Wassim El-Harake

"I did not have a great experience seeing Dr. Dey. I found her to be extremely unprofessional, did not let me speak, nor did she answer any of my follow up questions."

WebMD Care user review for Dr. Lucy Dey

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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