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Find Primary Care - Rhode Island Department of Health

Primary CareJohnston, RI

★★★☆☆2.6/536 reviews across 3 platforms

Ratings by platform

  • Rehab.com (BHG Johnston Treatment Center): 2.9/5 (5 reviews)
  • Yahoo Local (RI Dept of Health): 2.5/5 (14 ratings)
  • Rehab.com (Gateway Healthcare): 2.65/5 (17 reviews)
  • WebMD (Atmed Primary Care): Not specified (mixed feedback) (6 reviews)

What patients say

Patients praise

  • Some patients find individual physicians knowledgeable and kind
  • Some patients appreciate specific long-term, established relationships with doctors

Common complaints

  • Poor, rude, or unprofessional office staff and receptionists
  • Difficulty getting appointments, reaching the office by phone, or receiving call backs
  • Issues with medication refills and prescription management
  • Lack of empathy or dismissive attitude from providers and staff
  • Billing and administrative disputes

In patients' words

"Office staff horrible but no one cares!... They are very rude, unprofessional hard to even get a hold of."

WebMD (Atmed Primary Care)

"The doctors are great the Office staff is incompetent and useless since all they can do is place you on hold while they gossip..."

Atwood Medical Associates

"I’ve never seen a place be so terrible, across the board, for their care... They clearly lack empathy at this urgent care and it’s sad to see."

Atmed Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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