Norton Heart & Vascular Institute – Vascular Surgery – Clark
Vascular/Vein Clinic • Jeffersonville, IN
Ratings by platform
- Birdeye (Norton Heart & Vascular Institute - Clark): 4.5/5 (18)
- Healthgrades (Norton Clark Hospital): 55% patient recommendation rate
- ComplaintsBoard (Norton Healthcare): 1.6/5 (3 reviews / 4 complaints)
What patients say
Patients praise
- knowledgeable and kind medical staff
- physicians praised for being thorough and approachable
- clean office environments
Common complaints
- billing and insurance processing errors
- difficulty reaching physician offices directly
- perceived decline in consistency of care and follow-up
- customer dissatisfaction with billing transparency
In patients' words
"Dr. Otez did a fantastic job. He was friendly, thorough, and was so easy to talk to. ... Since all I can give him is 5 stars that is his score, but he deserves a much higher rating."
— Birdeye patient review"The frustration of dealing with the Billing department. I received a bill and it was incorrectly processed. ... Hours of my life wasted on their mistake. It finally is fixed and I am sent to collections for their mistakes."
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