Family Health Center :: Southern Indiana
Hospital Services • Jeffersonville, IN
Ratings by platform
- BestProsInTown / Dentistry ToothTruth: 3.0 out of 5 stars (Approximately 50-52 reviews aggregated across platforms)
What patients say
Patients praise
- High quality of medical and dental care provided by specific practitioners, notably Dr. Erika White
- Kind, caring, and professional attitude of medical staff and providers
- Appreciation for thorough explanations and patient-centered approaches during procedures
- Some staff members noted as helpful and cordial
Common complaints
- Concerns regarding staff communication and responsiveness to phone calls
- Some reports of unprofessional or intrusive questioning by reception staff
- Complaints from employees regarding understaffing and high workloads
- Suggestions for improved staff training and communication skills
In patients' words
"Dr Erika white and her assistant are amazing. My daughters are more than happy after getting their teeth cleaned. She is such a kind hearted and caring person. Love her and her team!"
— Dentistry ToothTruth"I called to reschedule my appointment 3 hours prior... The receptionist questioned me bout if I could make my next appointment in time... Don’t question me bout nothing that don’t have to do with my teeth and health!!"
— Dentistry ToothTruth"The clinics are severely understaffed, and there is little to no support for employees or patients. Staff members are often expected to manage an overwhelming workload without assistance."
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