Northwest Alabama Mental Health Center
Behavioral Health • Jasper, AL
Ratings by platform
- Birdeye: 2.3 out of 5 stars (3 reviews)
- Indeed: 3.0 out of 5 stars (6 reviews (Jasper location specific))
- Charity Navigator: 4 out of 4 stars (Charity Navigator) (N/A)
What patients say
Patients praise
- charity/non-profit accreditation recognized by outside organizations
- some users express satisfaction with services provided
Common complaints
- frequent rescheduling and cancellation of appointments
- poor communication with patients regarding appointments and logistics
- concerns about medication management and abrupt discontinuation of prescriptions
- unprofessional or insensitive conduct by staff reported by some users
In patients' words
"They constantly change your appointments the day of... If you are in urgent need of assistance you're better off going without rather than going here"
— LocalityBiz user review"They constantly take my sister off her meds and said she “wasnt being responsible with the meds”... You CAN NOT just take someone off of a medication like that!"
— LocalityBiz user review"this was one of the worst programs ive been to. susie lowe did not take mental health into consideration and spoke to the kids however she thought fit. we were treated like animals and not CHILDREN that needed help"
— FindRehabCenters user reviewMore clinics in Jasper
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