Mercyhealth Hospital and Trauma Center–Janesville
Radiology • Janesville, WI
Ratings by platform
- Solv Health: 4.5 out of 5 (5 reviews)
- Medicare Care Compare: 89% rating of 9 or 10
- US News & World Report: 88% recommendation rate
- Yelp: Not explicitly rated, but mixed user comments (18 reviews)
What patients say
Patients praise
- high patient recommendation rates
- favorable patient ratings on Medicare and other review platforms
- general perception of facility as a nice hospital
Common complaints
- billing and refund processing delays
- patient-staff communication and responsiveness issues
- reports of post-surgical complications and hospital-acquired infections
- perceived lack of patient advocacy support
In patients' words
"I told them that if CEO's paycheck was printed with this machine, that it would be working!!"
— BBB Complaint regarding refund delays"I'm no expert, but this is a pretty nice hospital, and it seems to be getting better."
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