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Gastroenterology • Jamaica, NY
Ratings by platform
- Vitals / WebMD: 2.5 - 4.3 out of 5 (7 - 39 ratings)
- Healthgrades: 3.0 - 4.7 out of 5 (2 - 17 ratings)
- WebMD: 4.5 out of 5 (14 ratings)
- Zocdoc: 4.4 out of 5 (10 ratings)
What patients say
Patients praise
- professional and knowledgeable medical care
- compassionate bedside manner
- thorough explanations of conditions and treatments
- effective and highly rated procedural experience
Common complaints
- long wait times and appointment cancellations
- poor staff communication and unprofessionalism
- difficulty receiving test results or follow-up care
- perceived prioritization of procedures over patient interaction
In patients' words
"Waited 1 hour, after which we inquired how much longer it would take, only for the receptionist to share that the doctor was "in meetings" and would start to see patients when done."
— WebMD patient review"Doctor Lee was kind, polite, and very understanding. I felt truly heard and comfortable throughout the visit."
— Zocdoc patient review"Whenever I have a colonoscopy, his staff is amazing — they make you feel comfortable, supported, and well taken care of."
— Healthgrades patient review"Spent more time on the computer than listening to the patient. Instead of discussing treatment, asked repeatedly "what do you want to do?""
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