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Medisys Family Care Centers - Jamaica Hospital Medical Center

Family MedicineJamaica, NY

★★★☆☆2.8/526 reviews across 1 platforms

Ratings by platform

  • Yelp (Medisys Health Network): 2.8 out of 5 stars (based on 26 reviews) (26 reviews on Yelp)

What patients say

Patients praise

  • Professional and attentive physicians/providers
  • Helpful and kind individual staff members
  • High-quality, coordinated primary care initiatives like group visits for hypertension
  • Positive dental care experiences in certain locations

Common complaints

  • Long wait times for appointments and during visits
  • Difficulty reaching staff by phone to schedule appointments
  • Administrative issues, such as insurance verification delays
  • Poor overall customer service experiences

In patients' words

"You make an appointment and then wait two hours to be served."

Yelp/LocalityBiz user review

"Dr. Pan San Chan was truly lovely—kind, professional, and attentive."

LocalityBiz user review

"Horrible service, everytime I have an appointment with them they have to verify my insurance which takes about an hour."

LocalityBiz user review for Medisys Family Care Center- Hollis Tudors

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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