Addiction services - Behavioral health | Northwell Health
Addiction Medicine • Jamaica, NY
Ratings by platform
- Rehab.com (Far Rockaway Treatment Center): 3.4/5 (5)
- Rehab.com (Project Outreach): 2.89/5 (9)
- Recovered TrustScore: 3.65/5
What patients say
Patients praise
- Access to a broad network of integrated health resources
- Evidence-based, trauma-informed, and multidisciplinary treatment approaches
- Supportive and relatable community environment in specific programs like ETP
- Comprehensive care including medication-assisted treatment (MAT) and co-occurring disorder support
Common complaints
- Difficulty reaching staff or doctors directly, often routed through call centers
- Complaints regarding administrative errors, specifically with billing and insurance processing
- Reports of unprofessional, dismissive, or rude staff interactions
- Concerns about the quality and therapeutic value of group sessions
In patients' words
"Horrible, they’re total incompetent, they botched my insurance and cost me quite a bit of money. Their staff is a joke. ... Northwell in general is the biggest scam artist institution. STAY AWAY!"
— Rehab.com (Project Outreach Review)"This has got to be the most ghetto and unprofessional place I have ever called. The person on the home didn’t even let me finish expanding my situation... Please about this trash of a place"
— Rehab.com (Far Rockaway Treatment Center Review)"The talent show is cool to see other people doing things they love. ETP staff treats us like people, like humans - not patients or a number. They make it feel like a community."
— Northwell Health ETP Patient BlogMore clinics in Jamaica
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