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OncologyIronwood, MI

★★★★★4.5/5517 reviews across 3 platforms

Ratings by platform

  • Birdeye (Scottsdale): 4.3 out of 5 stars (132 reviews)
  • Birdeye (Mesa): 4.6 out of 5 stars (360 reviews)
  • Yelp (Mesa): 3.2 out of 5 stars (25 reviews)

What patients say

Patients praise

  • appreciation for the kindness, competence, and caring nature of physicians and nursing staff
  • satisfaction with the quality of medical treatment and successful clinical outcomes
  • value found in supportive care programs, such as support groups and integrative services

Common complaints

  • administrative and billing issues including difficulty with coding and unexpected financial demands upfront
  • challenges in communication and difficulty reaching staff or receiving timely call-backs for prescriptions or appointments
  • reports of unprofessional or rude interactions with some office personnel
  • complaints regarding inconsistent enforcement of COVID-19 safety protocols in the past

In patients' words

"These people are the most incompetent office personnel I have ever run across. They cannot complete coding for bills and correct when faced with complaints."

Birdeye User Review

"Dr. Polowy has seen me through two successful cancer diagnoses/treatments and I can't say enough about his kindness and competence."

Yelp User Review

"My life today is filled with hope and with joy. I never knew I had such amazing friends, doctors and caregivers. Everyone that I meet, I fall in love with them."

Patient testimonial on Ironwood website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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