Dickinson - Marshfield Medical Center in Iron Mountain
Emergency Medicine • Iron Mountain, MI
Ratings by platform
- Vivian Health: 3.5 out of 5 (2 reviews)
- MedicalRecords.com: 3.3 out of 5 (73 reviews)
- Centers for Medicare & Medicaid Services (CMS): 3 out of 5 (CMS Overall Hospital Rating) (N/A)
What patients say
Patients praise
- Some reports of exceptional labor and delivery care
- Appreciation for clean facilities and friendly atmosphere in certain contexts
Common complaints
- Patient reports of medical errors (e.g., radiology mistakes, incorrect medical orders)
- Complaints regarding IV insertion and associated nerve damage
- Reports of unprofessional staff, lack of empathy, and poor communication
- Dissatisfaction with billing processes and hospital errors resulting in incorrect charges
- Long wait times in the emergency department and lack of follow-up care
In patients' words
"Would give no stars if I could. I understand the er can get busy(even though there are at least 6 people standing around) but when you have someone in a trauma room and it takes almost 10 minutes to respond to a call bell? ... Honestly felt like we weren't worth their time or help, felt awful!"
— LocalityBiz user review"Just don't go to their radiology department. My first visit, there was mixed up order... The second visit, I went for a routine CT scan and left with nerve damage from a botched IV insertion."
— WebMD user reviewMore clinics in Iron Mountain
Bellin Health Neurology - Iron Mountain
Patients praise: professional and friendly staff · attentive, compassionate care from practitioners.
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