General Obstetrics and Gynecology
Obstetrics and Gynecology (OB-GYN) • Iowa City, IA
Ratings by platform
- UI Health Care provider profile (Kelly L. Ferroni, MD): 4.88 out of 5 (379 ratings)
- UI Health Care provider profile (Holly Bolger, MD): 4.87 out of 5 (491 ratings)
- UI Health Care provider profile (Kimberly A. Kenne, MD): 4.80 out of 5 (1,694 ratings)
- Vitals.com (Dr. Margaret Smollen): 4.2 out of 5 (Not explicitly stated total number of reviews)
- Healthgrades (Dr. Barbara Patrick): 3.67 out of 5 (Likelihood of recommending)
- UI Health Care gynecology service page: 4.68 out of 5 (166 reviews)
What patients say
Patients praise
- High average ratings for many University of Iowa Health Care providers, often ranging from 4.5 to 4.9 out of 5 based on Press Ganey patient surveys
- Recognition as a nationally ranked institution for obstetrics and gynecology care
- Reports of compassionate, thorough, and attentive care from some providers
- Appreciation for clear explanations and willingness to spend time answering questions when reported by satisfied patients
Common complaints
- Perceived poor bedside manner, including being condescending, rushing patients, or appearing dismissive of concerns
- Difficulties with scheduling, including long wait times and unreturned calls
- Communication issues, such as delays in providing test results or failing to answer patient questions thoroughly
- Concerns regarding specific clinical decisions or perceived lack of thoroughness in explaining medical conditions/procedures
In patients' words
"I was very displeased in the bed side manner of Dr. Coyne. She was snobby, did not listen to my symptoms, did not read my chart, did not answer questions..."
— WebMD (Dr. Lauren Coyne)"Just says everything is good and leaves doesnt ask if you have questions at all you wait more time then what you spend with her"
— Vitals.com (Dr. Margaret Smollen)"Patients say the provider offers caring, personable service with clear explanations and attentive listening. However, some reviewers report concerns about communication delays, with a few mentioning unreturned calls and delayed test results affecting their care experience."
— Healthgrades (Dr. Diane Adam)"Takes time to make sure all my questions are answered."
— Vitals.com (Dr. Margaret Smollen)More clinics in Iowa City
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